Client Services serves as your primary point of contact with Official Payments. In addition to answering reporting, reconciliation and settlement questions, we are available to address questions about new services, changes to your current services and/or to direct you to other personnel such as Sales or Marketing.


Monday-Friday (7 am – 7 pm CST)

After Hours/Holidays

1-866-352-5002

1-866-352-5002

 

Press 1 to leave a message
Client Services staff will respond the next business day

Press 2 for emergency page
Client Services on call staff will respond within 30 minutes


ClientServices@OfficialPayments.com



ClientServices@OfficialPayments.com

1-334-321-4665 (Fax)


1-334-321-4665 (Fax)


Escalation Contact:
Dianne Hood – Client Service Manager
Dianne.Hood@OfficialPayments.com
1-334-321-4582

Liz Gregg – Director of Client Services
Liz.Gregg@OfficialPayments.com
1-334-321-7362

 



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