How can I get a Client Connect login?
Your Primary System Administrator is responsible for assigning and managing users and roles. Please contact him/her to be added as a user.

I've forgotten my password. What can I do?
Click "Forgot Password" on the login page to enter your email address and access your previously selected Challenge Question. If answered correctly, an email will be sent to your email address with instructions on creating a new password.

Why did I receive a locked out message?
Users will be locked out of the system after (6) unsuccessful attempts to login. Contact your system administrator to have your profile unlocked.

What does "Remember Username" mean?
For faster logins, check the box "Remember Username." Your login email address will be saved and displayed on subsequent logins, requiring you to enter only your password to login. Note: Do not use "Remember Username" when using a shared computer.

What information can I access once I'm logged in?
Registered users, depending on their assigned role, will have access to payment activity reports, marketing information, profile management and system-wide user management.


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